Refund & Cancellation Policy

Last updated: 02 Apr 2026

1. Nature of Services

DocMakerHub provides online digital document design and generation tools such as Resume, ID Card, Invoice, Bill Book, and Certificate formats. All services are delivered digitally in PDF or online format.

2. Free Services

Most tools and documents available on DocMakerHub are provided free of cost. Since no payment is involved, refunds are not applicable for free services.

3. Paid Services (If Applicable)

If any paid feature, premium design, or custom document service is introduced in the future, the following refund rules will apply:

• Once a digital document is generated or delivered, refunds will generally not be provided.
• Refund requests may be considered only in case of technical failure or duplicate payment.
• Refund decisions will be made on a case-by-case basis.

4. Cancellation Policy

Users may cancel a paid request before the document generation process has started. Once the document is generated or delivered, cancellation will not be possible.

5. How to Request a Refund

If you believe you are eligible for a refund, please contact us with complete details including payment reference (if any) and issue description.

6. Contact Information

For refund or cancellation related queries, you can contact us at:

Email: support@docmakerhub.com
Contact Page: Contact Us

7. Policy Updates

DocMakerHub reserves the right to update or modify this Refund & Cancellation Policy at any time. Changes will be posted on this page.

This policy is created to maintain transparency and user trust.